Job Details
Head – Digital Marketing Services
Job Description:
Seva Tarang Foundation is seeking a strategic Head – Digital Marketing Services to lead and scale its digital marketing vertical. The role focuses on managing digital solutions for non-profits, driving impactful campaigns, and strengthening client relationships to enhance visibility, engagement, and outcomes.
The ideal candidate should have strong experience in digital marketing strategy, team leadership, and client servicing, preferably in the social sector or service-based organizations.
Responsibilities
Managing day-to-day Digital Marketing Operations:
- Digital presence management for Seva Tarang Foundation and multiple non-profit organizations, including:
- Managing client deliverables in line with agreed scope and timelines
- Leading and managing a growing digital marketing team
- Overseeing content strategy, social media, website, and campaign execution
- Ensuring quality, consistency, and performance across all deliverables
- Coordinating with internal teams (design, content, tech) for smooth execution
Driving Digital Strategy & Growth:
- Developing platform-specific strategies (Social Media, Creative, Content Marketing, Email, Website, Donor Management, etc.) for nonprofits
- Planning and executing campaigns for awareness, engagement, and conversions
- Tracking performance metrics and optimizing campaigns based on insights
- Building standardized frameworks for digital marketing across clients
Process Improvement & Technology Enablement:
- Identifying and implementing tools for marketing automation and analytics
- Streamlining workflows for content, approvals, and publishing
- Improving efficiency through better planning, delegation, and reporting systems
- Ensuring documentation and process consistency across projects
Client Value Addition & Relationship Management:
- Acting as a strategic partner to clients, beyond execution
- Providing insights, reports, and recommendations to improve outcomes
- Strengthening client positioning for donors, partners, and stakeholders
- Ensuring high client satisfaction and long-term engagement
Requirements
Education:
- Bachelor’s / Postgraduate in Marketing with an Advanced Digital Marketing diploma
Experience:
- Overall experience of 14+ years, with at least 6–7 years in a leadership role
- Strong experience in digital marketing (agency or service-based environment preferred)
- Experience in handling multiple clients/projects simultaneously
- Exposure to the non-profit sector or social impact work is a plus
- Understanding of content, social media, email marketing, and website strategy
Language skills:
- Excellent written and oral communication skills in English, Hindi, and Marathi.
Special skills:
- Strategic thinker with execution focus
- Strong leadership and team management abilities
- Highly organized and detail-oriented
- Ability to manage client relationships and expectations effectively
- High sense of ownership, responsibility, and commitment
- Comfortable working in a dynamic, growing organization
Join us at Seva Tarang Foundation, where your leadership in digital marketing will directly help empower nonprofits to amplify their impact. If you are passionate about using digital platforms for social change and building scalable solutions for the sector, we invite you to be a part of our mission.
Let’s work together to create a meaningful and lasting impact.
