What is the infrastructure you have, to deliver your services?

A fully functional facility at Aundh, Pune equipped with all the hardware, software, and network resources that are necessary to deliver our services.

Do you have an adequate IT Security policy in place?

We have implemented all the relevant IT Security policies and controls necessary for the nature of our operations.

What is the profile of your team?

We are structured in line with the service verticals – Finance and Compliance, HR, and Digital marketing services. Heads of the verticals are professionally qualified and bring more than 50 years of cumulative experience. The leadership team brings a healthy mix of experience from corporate as well as social sector organizations.

Do you consult or advise non-profits on their Strategic planning?

Yes. We can work with the Founders and your Directors to work on a Strategic plan for your organisation.

Do you help non-profits in raising funds?

We assist in the Fund raising process by helping in budgeting, defining the Ask, pitch preparation, participation in meetings with Donors and addressing their queries on Financial matters. We can help you in being fundable and findable.

How do you charge for your services?

Being a non-profit organization ourselves, we charge for our services just enough to cover our costs. It is usually a monthly fee. We anticipate that as we work with more non-profit Partners our fees per partner would reduce year on year.

How do you access non-profits data for Accounting and HR services?

We work out a process for sharing and storing of data with our non-profit partner depending on the nature of systems and technology used, nature of documentation, locations of operations. The process is defined with mutual consultations and documented in a Process manual. 

Do you help non-profits in deciding what to outsource?

Yes. As a part of on-boarding, we undertake assessment of processes, their stability and adequacy given the size and nature of non-profit’s operations. This assessment is discussed with the non-profit organization’s management to identify areas with potential for outsourcing.

We are already working with other service providers – our CA, HRMS – what will be your value add?

Our value adds:

1. 1. We take ownership of whatever we undertake.
   2. We are proactive in our approach and not reactive.
   3. Being a non-profit ourselves we charge only to cover our costs and we expect the fees to reduce year on year and not increase.
   4. We help in using all the relevant features the platform is offering which the non-profit partner is not equipped to do.

How does Seva Tarang measure its impact?

The assessment of your back-office functions we undertake as a part of on-boarding process is converted into a Status card. This Status card has the score for each process. This is our starting position. In discussion with the non-profit partner, we revisit the Status card every six / twelve month to figure out the progress made in each process. This is a transparent process with the active involvement of the Non-profit Organization Partner.

Do you offer staffing services for handling back-office processes?

No. This is not a part of our offering.

Do you place your resources at our premises for service delivery?

As far as possible we offer services from our premises using technology. In exceptional situations we may place our resources at NGO Partner’s premises. Currently we can do this only for non-profits based in Pune.

Do you work on proprietary platforms?

As of now we use existing platforms available in the market. As we progress and gain some more insights into the operations and practices at non-profits, we may consider developing our proprietary platform.

Do you address the Reporting requirements of our CSR / Foundation donors?

Yes, we do. However, it depends on the terms of MOU, nature of Deliverables and Modalities of M&E. Also, it is a combined collaborative activity and we do not independently take on such reporting.

Do you represent us in meetings with CSR / Foundation donors?

Yes, we accompany NGO management to these meetings and address any queries which donors have on functions we undertake and are responsible for. We also provide all the information they ask for in the evaluation process.

What Digital Marketing services does Seva Tarang Foundation offer to non-profit organizations?

Seva Tarang Foundation provides a comprehensive suite of Digital Marketing services tailored for non-profits. These include Branding, Web site development, social media management, content creation, PPC / SEM campaigns, search engine optimization (SEO), Marketing automation, and digital strategy development. Our aim to make your organisation more visible and easily accessible to those interested in your domain and sphere of activity.

How can Digital Marketing benefit NGO’s mission and outreach efforts?

Digital Marketing can significantly enhance your NGO’s visibility, engagement, and donor management efforts. Our services aim to amplify reach to the broader audience and fostering meaningful connections with supporters and donors.

Can Seva Tarang assist in creating and managing social media campaigns for our non-profit organization?

Yes, Seva Tarang specializes in designing and executing impactful social media campaigns. We can help you create compelling content, schedule posts, engage with your audience, and analyse campaign performance to maximize your outreach and impact.

How can Seva Tarang Foundation’s HR services benefit our NGO Partner?

Human Resources and their management plays a pivotal role in sustenance and growth of any Organizations. We manage the entire process from Hire to Retire including documentation, attendance, payroll, employee expense reimbursements, compliance – employment and compensation related. We also help draft your HR Policy documentation. 

Does Seva Tarang offer customized services to meet our specific identified requirements?

 We do not believe in the one-size-fits-all approach. We  understand that every organization has its own individuality and uniqueness depending on its size, maturity and the domain it operates in. Before on-boarding any NGO Partner, we undertake a half day status check on various processes, their maturity, your pain points and needs. These are then categorized from high to low severity. NGOs decide on the priorities which translates into our Terms of Reference. We understand your short-term as well as long-term needs and suggest a progressive solution that is customizable according to your preference and budget.